Terms & Conditions
Terms & Conditions
Last Updated: August 2026
Welcome to Zaynoor BD. These Terms & Conditions describe the rules and guidelines for using our website and purchasing products from us.
By accessing or using our website, you agree to follow these Terms & Conditions.
1. General Information
Zaynoor BD is an online fashion brand providing quality products through our website.
We reserve the right to:
- Update or modify products, prices, and services
- Change website content without prior notice
- Refuse or cancel orders if necessary
2. Product Information
We always try to provide accurate product details, including:
- Product images
- Descriptions
- Prices
- Available sizes and colors
However, slight differences may occur due to screen settings, lighting, or device display.
3. Order Placement
When you place an order on Zaynoor BD:
- You must provide accurate customer information
- You are responsible for providing the correct phone number and delivery address
- An order confirmation may be done through SMS, email, or phone call
Placing an order does not guarantee acceptance until it is confirmed by Zaynoor BD.
4. Pricing & Payment
All product prices displayed on our website are subject to change.
We accept payment through available payment methods provided on our website.
Customers are responsible for completing payment according to the selected payment method.
5. Order Cancellation
Customers may request order cancellation before the order is processed or shipped.
Once an order has been shipped, cancellation may not be possible.
Zaynoor BD reserves the right to cancel orders due to:
- Incorrect pricing information
- Product availability issues
- Suspicious or fraudulent activity
6. Delivery Policy
We aim to deliver your order within the estimated delivery timeframe.
Delivery times may vary due to:
- Location
- Courier delays
- Unforeseen circumstances
Zaynoor BD is not responsible for delays caused by courier services or external factors.
7. Return & Exchange
Return and exchange requests will be handled according to our Return & Refund Policy.
Customers must follow the required conditions and time limits for eligible returns or exchanges.
8. Account Responsibility
If you create an account on Zaynoor BD, you are responsible for:
- Maintaining account security
- Providing accurate information
- Keeping your login details confidential
9. Website Usage
You agree not to:
- Use our website for illegal activities
- Attempt unauthorized access
- Copy or misuse our website content, logo, images, or branding materials
10. Intellectual Property
All content on Zaynoor BD, including:
- Logo
- Brand identity
- Images
- Text
- Website design
is the property of Zaynoor BD and may not be used without permission.
11. Privacy
Your personal information is handled according to our Privacy Policy.
Please review our Privacy Policy to understand how we collect and use your information.
12. Changes to Terms & Conditions
Zaynoor BD may update these Terms & Conditions at any time.
Any changes will be published on this page with the updated date.
13. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Zaynoor BD
Website: https://zaynoorbd.com
Phone: 01635558555
Email: support@zaynoorbd.com
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